Our patient billing solution, OODAPay, is a cloud-based healthcare payment platform that relieves providers of the burden of patient billing and empowers payers to deliver a superior payment experience for members.
By equipping payers with best-in-class financial tools and services to directly engage their members on billing, OODAPay reduces administrative expense, improves collections outcomes, and achieves a 96% patient satisfaction rate.
OODAPay is the only solution that fundamentally transforms patient billing by realigning the role of all parties in the system, enabling each to do what they uniquely do best.
With OODAPay, providers can focus on delivering high-quality care, while payers are empowered to engage their members in a superior billing and payment experience that is consistent and consolidated across providers.
a powerful differentiator
Using OODAPay, payers send a guaranteed payment of the patient liability to providers immediately upon adjudication of the claim. The guaranteed payment is informed by historical collections and periodically increases as OODA Health improves collection performance over time.
No more confusing provider bills, uncoordinated EOBs and aggressive billing tactics.
Payers are able to leverage ongoing relationships with members along with best-in-class consumer tools.
By eliminating the time and resources that both providers and payers currently invest in collecting from patients, payers can take costs out of the system.
By owning the member financial experience, payers can design new products with meaningful incentives, sell concierge billing services, and even offer financing for elective care.
Providers are paid upfront compared to the months required to collect today.
Each provider is paid a guaranteed rate based on their historical collection rate that is then adjusted over time.
Patients are delighted with having a consolidated bill vs. the typical scenario of disconnected provider bills and EOBs piling up in patients’ mailboxes.
Providers no longer have to bear the burden to collect as the billing function is transferred to payers.
Chief Innovation Officer | Blue Shield of CA
Patients of participating providers will access a single, unified online experience, making it easier to view, understand, and make a payment towards a single balance.
Patients also have the option to choose 0% interest payment plans, with a term length of their choosing, which ensures bills are affordable and paid as patients prefer.
A few words from OODAPay patients
OODAPAY patient
“With OODAPay, I have experienced no anxiety about opening my medical bills, knowing I’ve got the flexibility to pay as I can. The billing is completely streamlined, every single claim is on one bill.”
OODAPAY patient
“This new billing platform should be the standard for every single insurance carrier. I think it’s going to change so many people’s lives; it’s revolutionary.”